Who is Windswept Marketing?
We are a supplier of apparel branding solutions, including the creator of Indirect Embroidery ™, a revolutionary technique that requires no backing and does not pucker.
How long have you been in business?
The Windswept Marketing name has been in business for over 10 years but our heritage goes back over 40 years.
What products and services do you provide?
We offer Indirect Embroidery ™, Screen Print Transfers, dye sublimation, emblems, lanyards, key fobs, lapel pins, sticker decals, can wraps, hats, and more.
What is Indirect Embroidery ™?
Indirect Embroidery ™ is a permanent branding solution with no irritating backing and no puckering. It is an embroidered appliqué laser cut with intricate detail. When applied to a garment, it’s superior to direct embroidery in appearance, texture, and lifespan.
How can we see some of the products you provide?
Email or call us and we will send samples. We can even provide samples with your logo.
Do you offer guarantees on your products?
We offer a 100% QUALITY GRARANTEE on every single piece that goes out the door. Regardless of whether it’s one piece or 1 million pieces. We also offer a LOWEST PRICE GUARANTEE that gives you $300 CASH if we cannot beat any competitors pricing on our embroidered emblems.
Do you charge for set ups, art, or digitizing?
No, we never charge for those on our embroidered emblems. WHAT ABOUT IE?
Where are your emblems made?
Some are manufactured here in the United States, and some overseas.
Can you send me a price list?
All of our products are custom made so a custom quote is required. We can provide you with a quote in a day.
What is your turn around?
We request 4-5 weeks to be on the safe side, but we have had turn around in as fast as less than a week before.
Do you have rush fees for anything faster then your standard turn around time of 4-5 weeks?
Typically there is a 25% rush charge to receive products in about 3 to 4weeks or we can do a super rush for delivery in 1 to 2 weeks for a 30% rush charge.
What kind of machines do you use?
Muti-Head, WHAT ELSE?
What is the procedure you use when we are ready to place an order?
We can quote pricing from just about any artwork with some additional information we can get over the phone. We prefer to either receive artwork via email or have a physical sample sent to us. When placing the order, we can either work from artwork sent to us via email (jpg, gif, pdf) format or a physical sample. If sending artwork via email, we do need to get PMS colors. Once we have all the information we need we produce a sew out of the emblem. This sew out is sent to you via email within about 3 days. Once the emblem is approved via email, we begin mass production and ship the order to you.
Can we get a physical sample of the emblem before mass production?
Yes, but please note that this will delay your order. There will be no charge as long as an order is placed. If a physical sample is sent to you, and the order is not placed, there will be a $100 charge for the sample.
What kind of thread do you use?
Unless requested otherwise we use Rayon thread as it has much more vibrant colors. We also use Polyester thread. We also use special backings on our emblems when they will be placed in Industrial washers and dryers.
What kind of backing do you use?
We can put plastic, heat seal, Peel-N-Stick, Velcro, magnet, cork for coasters and many more backings on our products.